REDUCE MISTAKES • IMPROVE OUTCOMES • AVOID CRISES •
Risk Management Using High Reliability Organizing
A Champion of Patient Safety/HRO
Patient safety is an important focus for health care providers of all stripes. It has huge impacts both financial and personal, and affects patients, but also doctors, nurses, and even society as a whole. The best patient safety comes from a wholistic High...
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Season Finale: HRO At The North Pole
Happy Holidays. In this podcast we look at the pieces and parts of an awesome Risk Management philosophy called High Reliability Organizing and how you can use it to drive your business to a higher level of performance. This is the season finale for this year. Many...
What the Boeing 737max Can Teach Us About HRO
PodCast Episode 007 Transcript (goto podcast >>) We often talk about business in the abstract, philosophies, strategies, what ifs. This episode looks at an ongoing crisis, with direct and fatal consequences for those involved. Rather than debate the technical...
Practical Implementation – Leadership Buy-In Step 1 (Podcast)
HRO is an AWESOME risk management strategy! It uses the tools that many mid-sized organizations have or should have. It focuses on systems and process methodologies that are well tested. And it has been field tested by some of the most rigorous applications with...
Managing Risk by
Growing Highly Reliable People, Processes, & Places
What We Bring
We work for and with firms looking to unleash a new competitive edge with HRO as a genuine, sustainable value. By working organizations through full change management effort, from strategy (external) to implementation (internal), we guide them to reinvent operational and performance management systems which leads to a holistic transformation by aligning operations to strategy. We establish, train, and lead collaborative leadership teams by bridging silos organization-wide.
HRO Expertise
Creating a culture that embrace High Reliability principles internally and externally, from the board room to the shop floor and across company’s contract management and supply chain processes.
Systems expertise
Optimize your systems by developing a clear strategy and using the right technical and operational philosophies including Design & Systems Thinking, Lean Six Sigma, Continuous Improvement, Root Cause Analysis, and Agile processes.
CUSTOMER EXPERIENCE
Deliver superior customer service through innovative service designs that supports customer acquisition and retention while enhancing productivity, cost management, and profitability.
STRATEGIC EXPERTISE
We understand and create strategies that open “blue ocean” markets, differentiate your brand from the competition, and energize your teams.
In today’s 100% Quality/100% On-Time-Delivery world, companies that live HRO principles THRIVE!
HIGH RELIABILITY ORGANIZATIONS ARE:
Pre-Occupied with Failure
RESISTANT TO SIMPLIFICATION
AWARE & SENSITIVE TO OPERATIONS
COMMITTED TO RESILIENCE
READY TO DEFER TO EXPERTS
You can use HRO principles to drive Your business. Let us show you how.
Differentiate from the crowd.
Build a culture.
Grow revenue.
Reduce costs.
Minimize risks.
Email Us Now.