Posts & Podcasts
HRO – Racism, Burnout, & the Pandemic
The Pandemic stressed much of our society, and especially healthcare, in ways never before seen. It highlighted discrepencies in healthcare services based on race, wealth, and zip code. It brought to light the weakness in our health delivery structures. It showed the...
Deepest Condolences
Deepest condolences to the families and friends of China Eastern Airlines flight MU5735 that went down with all hands. It is important to note that the plane that has crashed is a Boeing 737 Next Gen, the predecessor to the 737-800 (Max) discussed in my posts and...
The Downfall of an Icon Continues
wImage source: Wikipedia https://en.wikipedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg What is the cost of a High Reliability Organization losing its way? For the families of 346 airline passengers and crew on two separate flights, it is unmeasurable. For...
1 Year Later: How HRO Helped Schools Deal With The Pandemic
It has been precisely one year since the World Health Organization declared a pandemic around Covid-19. In that time every possible aspect of our daily lives have been put to the test. The educational system has been dramatically overturned and impacted. It would be...
An Introduction to HRO for Healthcare
This is a 3 Part series of podcasts based on a 90 minute HRO introductory class for Healthcare graduate students from a large research university. PODCASTS Part 1 Defining HRO: A Definition of High Reliability Organizing Part 2 Defining the 5 Habits: A...
Industry Insider Interview – HRO & Aerospace
"It may be simple, but it isn't easy. " So says Joe Bell, Executive Director of the Niagara Aerospace Museum and Aerospace executive with 4 decades of hands on High Reliability experience in the Aerospace industry. This interview with Joe touches on a broad selection...
A Champion of Patient Safety/HRO
Patient safety is an important focus for health care providers of all stripes. It has huge impacts both financial and personal, and affects patients, but also doctors, nurses, and even society as a whole. The best patient safety comes from a wholistic High...
Boeing… Voices of a Failing HRO Culture
What is the cost of a High Reliability Organization losing its way? One of the world's most respected companies continues a troubling and potentially fatal downward spiral. Boeing, which turned it's back on it's multi-decade HRO culture (see here) in 1999 is once...
Season Finale: HRO At The North Pole
Happy Holidays. In this podcast we look at the pieces and parts of an awesome Risk Management philosophy called High Reliability Organizing and how you can use it to drive your business to a higher level of performance. This is the season finale for this year. Many...
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