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Posts & Podcasts

HRO – Racism, Burnout, & the Pandemic

HRO – Racism, Burnout, & the Pandemic

The Pandemic stressed much of our society, and especially healthcare, in ways never before seen. It highlighted discrepencies in healthcare services based on race, wealth, and zip code. It brought to light the weakness in our health delivery structures. It showed the...

Deepest Condolences

Deepest Condolences

Deepest condolences to the families and friends of China Eastern Airlines flight MU5735 that went down with all hands. It is important to note that the plane that has crashed is a Boeing 737 Next Gen, the predecessor to the 737-800 (Max) discussed in my posts and...

The Downfall of an Icon Continues

The Downfall of an Icon Continues

 wImage source: Wikipedia https://en.wikipedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg What is the cost of a High Reliability Organization losing its way? For the families of 346 airline passengers and crew on two separate flights, it is unmeasurable. For...

An Introduction to HRO for Healthcare

An Introduction to HRO for Healthcare

This is a 3 Part series of podcasts based on a 90 minute HRO introductory class for Healthcare graduate students from a large research university. PODCASTS Part 1   Defining HRO: A Definition of High Reliability Organizing   Part 2   Defining the 5 Habits: A...

Industry Insider Interview – HRO & Aerospace

Industry Insider Interview – HRO & Aerospace

"It may be simple, but it isn't easy. " So says Joe Bell, Executive Director of the Niagara Aerospace Museum and Aerospace executive with 4 decades of hands on High Reliability experience in the Aerospace industry. This interview with Joe touches on a broad selection...

A Champion of Patient Safety/HRO

A Champion of Patient Safety/HRO

Patient safety is an important  focus for health care providers of all stripes. It has huge impacts both financial and personal, and affects patients, but also doctors, nurses, and even society as a whole. The best patient safety comes from a wholistic High...

Boeing… Voices of a Failing HRO Culture

Boeing… Voices of a Failing HRO Culture

What is the cost of a High Reliability Organization losing its way? One of the world's most respected companies continues a troubling and potentially fatal downward spiral. Boeing, which turned it's back on it's multi-decade HRO culture (see here) in 1999 is once...

Season Finale: HRO At The North Pole

Season Finale: HRO At The North Pole

Happy Holidays.  In this podcast we look at the pieces and parts of an awesome Risk Management philosophy called High Reliability Organizing and how you can use it to drive your business to a higher level of performance. This is the season finale for this year. Many...

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