REDUCE MISTAKES • IMPROVE OUTCOMES • AVOID CRISES •
Risk Management Using High Reliability Organizing
1 Year Later: How HRO Helped Schools Deal With The Pandemic
It has been precisely one year since the World Health Organization declared a pandemic around Covid-19. In that time every possible aspect of our daily lives have been put to the test. The educational system has been dramatically overturned and impacted. It would be...
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Industry Insider Interview – HRO & Aerospace
"It may be simple, but it isn't easy. " So says Joe Bell, Executive Director of the Niagara Aerospace Museum and Aerospace executive with 4 decades of hands on High Reliability experience in the Aerospace industry. This interview with Joe touches on a broad selection...
A Champion of Patient Safety/HRO
Patient safety is an important focus for health care providers of all stripes. It has huge impacts both financial and personal, and affects patients, but also doctors, nurses, and even society as a whole. The best patient safety comes from a wholistic High...
Boeing… Voices of a Failing HRO Culture
What is the cost of a High Reliability Organization losing its way? One of the world's most respected companies continues a troubling and potentially fatal downward spiral. Boeing, which turned it's back on it's multi-decade HRO culture (see here) in 1999 is once...
Managing Risk by
Growing Highly Reliable People, Processes, & Places
What We Bring
We work for and with firms looking to unleash a new competitive edge with HRO as a genuine, sustainable value. By working organizations through full change management effort, from strategy (external) to implementation (internal), we guide them to reinvent operational and performance management systems which leads to a holistic transformation by aligning operations to strategy. We establish, train, and lead collaborative leadership teams by bridging silos organization-wide.
HRO Expertise
Creating a culture that embrace High Reliability principles internally and externally, from the board room to the shop floor and across company’s contract management and supply chain processes.
Systems expertise
Optimize your systems by developing a clear strategy and using the right technical and operational philosophies including Design & Systems Thinking, Lean Six Sigma, Continuous Improvement, Root Cause Analysis, and Agile processes.
CUSTOMER EXPERIENCE
Deliver superior customer service through innovative service designs that supports customer acquisition and retention while enhancing productivity, cost management, and profitability.
STRATEGIC EXPERTISE
We understand and create strategies that open “blue ocean” markets, differentiate your brand from the competition, and energize your teams.
In today’s 100% Quality/100% On-Time-Delivery world, companies that live HRO principles THRIVE!
HIGH RELIABILITY ORGANIZATIONS ARE:
Pre-Occupied with Failure
RESISTANT TO SIMPLIFICATION
AWARE & SENSITIVE TO OPERATIONS
COMMITTED TO RESILIENCE
READY TO DEFER TO EXPERTS
You can use HRO principles to drive Your business. Let us show you how.
Differentiate from the crowd.
Build a culture.
Grow revenue.
Reduce costs.
Minimize risks.
Email Us Now.