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HRO – Racism, Burnout, & the Pandemic

HRO – Racism, Burnout, & the Pandemic

The Pandemic stressed much of our society, and especially healthcare, in ways never before seen. It highlighted discrepencies in healthcare services based on race, wealth, and zip code. It brought to light the weakness in our health delivery structures. It showed the...
The Downfall of an Icon Continues

The Downfall of an Icon Continues

 wImage source: Wikipedia https://en.wikipedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg What is the cost of a High Reliability Organization losing its way? For the families of 346 airline passengers and crew on two separate flights, it is unmeasurable. For...
1 Year Later: How HRO Helped Schools Deal With The Pandemic

1 Year Later: How HRO Helped Schools Deal With The Pandemic

It has been precisely one year since the World Health Organization declared a pandemic around Covid-19. In that time every possible aspect of our daily lives have been put to the test. The educational system has been dramatically overturned and impacted. It would be...
An Introduction to HRO for Healthcare

An Introduction to HRO for Healthcare

This is a 3 Part series of podcasts based on a 90 minute HRO introductory class for Healthcare graduate students from a large research university. PODCASTS Part 1   Defining HRO: A Definition of High Reliability Organizing   Part 2   Defining the 5 Habits: A...
Industry Insider Interview – HRO & Aerospace

Industry Insider Interview – HRO & Aerospace

“It may be simple, but it isn’t easy. ” So says Joe Bell, Executive Director of the Niagara Aerospace Museum and Aerospace executive with 4 decades of hands on High Reliability experience in the Aerospace industry. This interview with Joe touches on...
Boeing… Voices of a Failing HRO Culture

Boeing… Voices of a Failing HRO Culture

What is the cost of a High Reliability Organization losing its way? One of the world’s most respected companies continues a troubling and potentially fatal downward spiral. Boeing, which turned it’s back on it’s multi-decade HRO culture (see here) in...