REDUCE MISTAKES • IMPROVE OUTCOMES • AVOID CRISES •
Risk Management Using High Reliability Organizing
Deepest Condolences
Deepest condolences to the families and friends of China Eastern Airlines flight MU5735 that went down with all hands. It is important to note that the plane that has crashed is a Boeing 737 Next Gen, the predecessor to the 737-800 (Max) discussed in my posts and...
Season Finale: HRO At The North Pole
Happy Holidays. In this podcast we look at the pieces and parts of an awesome Risk Management philosophy called High Reliability Organizing and how you can use it to drive your business to a higher level of performance. This is the season finale for this year. Many...
1 Year Later: How HRO Helped Schools Deal With The Pandemic
It has been precisely one year since the World Health Organization declared a pandemic around Covid-19. In that time every possible aspect of our daily lives have been put to the test. The educational system has been dramatically overturned and impacted. It would be...
An Introduction to HRO for Healthcare
This is a 3 Part series of podcasts based on a 90 minute HRO introductory class for Healthcare graduate students from a large research university. PODCASTS Part 1 Defining HRO: A Definition of High Reliability Organizing Part 2 Defining the 5 Habits: A...
Industry Insider Interview – HRO & Aerospace
"It may be simple, but it isn't easy. " So says Joe Bell, Executive Director of the Niagara Aerospace Museum and Aerospace executive with 4 decades of hands on High Reliability experience in the Aerospace industry. This interview with Joe touches on a broad selection...
Managing Risk by
Growing Highly Reliable People, Processes, & Places
What We Bring
We work for and with firms looking to unleash a new competitive edge with HRO as a genuine, sustainable value. By working organizations through full change management effort, from strategy (external) to implementation (internal), we guide them to reinvent operational and performance management systems which leads to a holistic transformation by aligning operations to strategy. We establish, train, and lead collaborative leadership teams by bridging silos organization-wide.
HRO Expertise
Creating a culture that embrace High Reliability principles internally and externally, from the board room to the shop floor and across company’s contract management and supply chain processes.
Systems expertise
Optimize your systems by developing a clear strategy and using the right technical and operational philosophies including Design & Systems Thinking, Lean Six Sigma, Continuous Improvement, Root Cause Analysis, and Agile processes.
CUSTOMER EXPERIENCE
Deliver superior customer service through innovative service designs that supports customer acquisition and retention while enhancing productivity, cost management, and profitability.
STRATEGIC EXPERTISE
We understand and create strategies that open “blue ocean” markets, differentiate your brand from the competition, and energize your teams.
In today’s 100% Quality/100% On-Time-Delivery world, companies that live HRO principles THRIVE!
HIGH RELIABILITY ORGANIZATIONS ARE:
Pre-Occupied with Failure
RESISTANT TO SIMPLIFICATION
AWARE & SENSITIVE TO OPERATIONS
COMMITTED TO RESILIENCE
READY TO DEFER TO EXPERTS
You can use HRO principles to drive Your business. Let us show you how.
Differentiate from the crowd.
Build a culture.
Grow revenue.
Reduce costs.
Minimize risks.
Email Us Now.