High Reliability Organizing Theory (HROT) uses an operational framework for unifying and leading a team to understand and manage risk, and to consistently improve operations, in order to dependably deliver on their commitments. HROs employs 5 habits to identify weak...
What is an HRO? Research by a variety of experts, including Karl Weick, Kathleen Sutcliffe, and Karleen Roberts amongst others has driven the evolution of our understanding over 3 decades. Here is a current definition to work from: A High Reliability Organization...
Pacific Gas and Electric (PG&E) has been in the news (1,2, 3) routinely over the last decade and not in a good way. This negative attention is due to several high-profile crises that have cost people their lives, their homes, and their communities… and run in the...
When I think about how a group of smart, driven, and visionary people accomplished the impossible 49 years ago, I marvel at what they achieved with the nascent technologies they used (i.e. silcon chips). Sometimes it makes today’s innovation seem pedestrian or...
