716.812.9110 Info@practicalHRO.com
High Reliability That’s Out of This World

High Reliability That’s Out of This World

Congratulations Astronauts Christina Koch and Jessica Meir! Today, Astronauts Christina Koch and Jessica Meir were the first all-female EVA (space walk) in history. In keeping with the historic first, all 7+ hours were broadcast live. Given the huge sci-fi nerd that I...
High Reliability Will Become the New Normal

High Reliability Will Become the New Normal

Today’s business environment… fast paced change, disruptive technologies, new business models, an emphasis on metrics, measures and analytics… is quickly coalescing into the new normal.  This accelerated way of operating will impact all businesses...
The Five Habits of High Reliability Organizations

The Five Habits of High Reliability Organizations

High Reliability Organizing Theory (HROT) uses an operational framework for unifying and leading a team to understand and manage risk, and to consistently improve operations, in order to dependably deliver on their commitments.  HROs employs 5 habits to identify weak...
Definition: High Reliability Organization (HRO)

Definition: High Reliability Organization (HRO)

What is an HRO? Research by a variety of experts, including Karl Weick, Kathleen Sutcliffe, and Karleen Roberts amongst others has driven the evolution  of our understanding over 3 decades. Here is a current definition to work from: A High Reliability Organization...
High Reliability Organizing: A Life or Death Need For PG&E

High Reliability Organizing: A Life or Death Need For PG&E

Pacific Gas and Electric (PG&E) has been in the news (1,2, 3) routinely over the last decade and not in a good way. This negative attention is due to several high-profile crises that have cost people their lives, their homes, and their communities… and run in the...
My Mixtape of Leadership

My Mixtape of Leadership

There are as many “Leadership Lessons” as there are leaders reading and writing leadership books. We all want to know what will make the difference for our organization. And many of us want to share our hard-won lessons, helping the next leader to avoid...