Deepest condolences to the families and friends of China Eastern Airlines flight MU5735 that went down with all hands. It is important to note that the plane that has crashed is a Boeing 737 Next Gen, the predecessor to the 737-800 (Max) discussed in my posts and...
wImage source: Wikipedia https://en.wikipedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg What is the cost of a High Reliability Organization losing its way? For the families of 346 airline passengers and crew on two separate flights, it is unmeasurable. For...
“It may be simple, but it isn’t easy. ” So says Joe Bell, Executive Director of the Niagara Aerospace Museum and Aerospace executive with 4 decades of hands on High Reliability experience in the Aerospace industry. This interview with Joe touches on...
What is the cost of a High Reliability Organization losing its way? One of the world’s most respected companies continues a troubling and potentially fatal downward spiral. Boeing, which turned it’s back on it’s multi-decade HRO culture (see here) in...
PodCast Episode 007 Transcript (goto podcast >>) We often talk about business in the abstract, philosophies, strategies, what ifs. This episode looks at an ongoing crisis, with direct and fatal consequences for those involved. Rather than debate the technical...
I believe wholeheartedly in values. I respect them as one of the core components of an organization’s brand (ideology, values1) so much that they served as the basis of 8 years of consulting work at Brand Mother. Here’s the thing about values. You spend a...
